MMWS Privacy Policy

Moving Mountains Workout Studio, LLC

Effective Date: July 1, 2026

At Moving Mountains Workout Studio, LLC (“Moving Mountains,” “we,” “our,” or “us”), we value your trust and are committed to protecting your personal information. Whether you're booking your first class, becoming a Mountain Mover, or simply exploring our website, we want you to feel confident about how your information is collected, used, and protected.

1. Information We Collect

When you visit our website, register for classes, purchase memberships, or communicate with us, we may collect the following information:

• Personal Information: Name, email address, phone number, and mailing address.

• Account and Booking Information: Class reservations, attendance history, memberships, purchases, and account preferences.

• Payment Information: Payment details processed securely through our third-party payment and booking providers.

• Health and Fitness Information: Information you voluntarily provide through waivers, registration forms, or communications regarding physical limitations, injuries, or accommodations.

• Website Information: Device information, browser type, IP address, and website activity collected through cookies or similar technologies, where applicable.

2. How We Use Your Information

We use your information to:

• Process class reservations, memberships, and purchases.

• Communicate class schedules, cancellations, and studio updates.

• Send booking confirmations, reminders, and account notifications.

• Respond to questions and provide customer support.

• Support a safe, welcoming, and inclusive fitness environment.

• Share promotions, special events, and studio news when permitted by law.

• Improve our services, website, and overall member experience.

• Comply with applicable legal obligations.

3. Payment Processing and Third-Party Services

Moving Mountains Workout Studio uses third-party platforms, including Arketa, to manage class reservations, memberships, and payment processing.

These providers may collect and process information according to their own privacy policies and security practices.

We do not intentionally store full credit card numbers on our own website or systems.

4. Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share necessary information with trusted service providers that help us operate our business, including booking platforms, payment processors, website providers, and communication services.

We may also disclose information when required by law, to protect our legal rights, or to address safety concerns.

5. Email and Text Communications

By providing your contact information, you may receive communications related to your reservations, memberships, purchases, or studio activities.

If you choose to receive promotional communications, we may also share information about upcoming classes, events, and special offers.

You may unsubscribe from promotional emails using the unsubscribe link or request to stop promotional text messages by following the instructions provided.

Transactional messages related to active reservations or memberships may still be sent when necessary.